In this two-part blog series, we’ll explore the technology that is revolutionising customer service delivery in government. In our first installment, we examine the technology transformation from the perspective of back-office processes.
Some changes are coming regarding the licensing of Microsoft Dynamics CRM Online. As of October 1st, all new Dynamics CRM Online customers, regardless of how they buy (direct or volume license) will buy under the new User Subscription License (USL) pricing and options.
What does this mean for customers with current agreements?
Existing customers will pay the new prices at the time of their renewal. However, an existing Microsoft Dynamics CRM Online customer can buy and/or add the new Basic or Essential licenses to their existing subscriptions even prior to their renewal date as soon as they upgrade to CRM 2013. Customers will continue to pay their current rates for their professional licenses until they hit their renewal.
To sum it up:
New licenses and prices come into effect for all new or renewed agreements on or after October 1st, 2013. The prices are as follows:
Keep in mind the license type differences:
In addition, the following new benefits will kick in with O365 subscriptions for CRM Online:
Additional CRM organizations:
If you have any questions regarding the pricing changes, don't hesitate to contact us.