In this two-part blog series, we’ll explore the technology that is revolutionising customer service delivery in government. In our first installment, we examine the technology transformation from the perspective of back-office processes.
Duration: 1 day
This instructor-led course is an introduction to creating cloud flows with Power Automate on the Microsoft Power Platform. Cloud flows allow you to improve productivity by automating repetitive tasks and creating paperless processes. Interact with data from hundreds of data sources including Excel, Microsoft Dataverse, Oracle, Sales Force, SQL Server and more. Build sophisticated logic into instant, automated and scheduled flows in a low code, drag and drop user interface.
This course is designed to support anyone interested in process automation to increase productivity and streamline processes. IT or programming experience are not required. This topic is especially relevant to administrators and customizers of Dynamics 365 and Power Apps model-driven apps as Power Automate cloud flows are the preferred workflow engine for background processes in Microsoft Dataverse.
Prerequisites are recommendations, and while not required, they are highly advised to ensure a successful learning experience:
The value of a Dynamics 365 University training is in the knowledge acquired, but there’s a professional and career value as well. Demonstrate expertise with achievements through PowerObjects. Learn More