In part two of this blog series, we examine the role of technology in enhancing the customer experience in government with a focus on streamlining and automating customer-facing processes.
Traditionally, there are two schools of thought on using apps to solve business problems: 1) Buy off-the-shelf apps, or 2) Build custom apps from scratch. In many cases, off-the-shelf apps do not solve all business problems, and since they're rarely customizable, you are expected to modify your processes to fit into the way the app functions. This roadblock can be tackled using custom apps, but custom apps are expensive and time consuming, making it difficult for businesses to justify the time and cost of custom app development. This is where Power Apps comes into the picture.
Power Apps apps are developed in Power Apps Studio which can be accessed via a web browser or a Windows app. Once an app is published, it can be shared with users across the organization through web.powerapps.com. Apps can be run on a browser, tablet, or phone.
Using your existing solutions with Power Apps is easy. Power Apps has connectors for hundreds of cloud-based solutions and allows creation of custom connectors for solutions that do not have a built-in Power Apps connector. Here is a list of all the out of the box connectors available for PowerApps.
Have data in an on premises database? No worries! Power Apps has an on premises gateway that lets you connect to your on premises SQL Server, SharePoint, and other platforms in an easy and secure manner.
This short, animated video gives a brief overview of what Power Apps is and how it can improve business processes.
If you'd like to get a deeper look into the capabilities of Power Apps and see a few demos and use cases, be sure to view Microsoft's Business Applications Spring 2018 Release video on PowerApps.
If you are a current PowerObjects customer and have an idea for a Power Apps solution that would benefit your organization, we want to hear about it! The organization that submits the best use case(s) will win and have their app(s) built at no cost. To participate and for more details, click here!
We are excited by the extensive capabilities of Power Apps and are ready to invest in this platform to help our customers further transform their businesses. Keep an eye out for more Power Apps content coming to our blog in the coming weeks!
In the meantime, happy D365'ing!