In this two-part blog series, we’ll explore the technology that is revolutionising customer service delivery in government. In our first installment, we examine the technology transformation from the perspective of back-office processes.
The partnership between AbeTech and HCL-PowerObjects has existed for more than a decade. In fact, AbeTech has been part of the Dedicated Support Engineer (DSE) program from the beginning, meaning that HCL-PowerObjects has been involved in every one of their Microsoft Dynamics implementations, upgrades, and customizations for 11+ years.
So, when it came time to migrate from an on-premises version of Dynamics to a cloud-based instance, AbeTech naturally turned once again to the DSE program. During the migration project, the HCL-PowerObjects DSE team identified opportunities to significantly improve five of AbeTech’s key internal business processes.
Watch the short video to see the benefits AbeTech has realized since moving to the cloud.
HCL-PowerObjects has helped thousands of businesses like AbeTech achieve true digital transformation. Reach out to learn more about our passion for helping clients using our expertise with Microsoft Business Applications.