The Microsoft Business Applications Practice at HCLTech is thrilled to be at HIMSS23 in April. That’s right, we’re back in person and excited to be one of the select partners to share a booth with Microsoft.
The newly introduced Native Voice Channel for Microsoft Dynamics 365 Customer Service is an all-in-one digital contact center solution that brings together omnichannel contact center and customer care capabilities, unified communications, and artificial intelligence (AI) to enable delivery of consistent, intelligent, and personalized service experiences. Using this powerful solution, HCLTech is delivering a next-gen experience that today’s buyers demand.
In this fact sheet, customer service experts from HCLTech explore the key benefits of this exciting new product, including:
If you’re in the business of delivering excellent customer care, you need to learn about Native Voice Channel!