The Microsoft Business Applications Practice at HCLTech is thrilled to be at HIMSS23 in April. That’s right, we’re back in person and excited to be one of the select partners to share a booth with Microsoft.
Businesses that provide multiple touchpoints for customer service—powered by intelligent automation and insights—can deliver the responsive, personalized experience today’s customers expect.
In this eBook, learn how omnichannel engagement can help your business retain existing customers and acquire new ones with the right solution in place to…
1. Unify customer data
2. Streamline self-service
3. Enhance productivity and speed resolution
4. Reach out to customers proactively
5. Measure customer service KPIs