Looking for PowerObjects? Don’t worry, you’re in the right place! We’ve been part of HCL for several years, and we’ve now taken the final step in our acquisition journey: moving our website to the HCL domain. Nothing else is changing – we are still fanatically focused on Microsoft Business Applications!
All-in-One Digital Contact Center Solution from
Microsoft and HCL

The newly introduced Native Voice Channel for Microsoft Dynamics 365 Customer Service is an all-in-one digital contact center solution that brings together omnichannel contact center and customer care capabilities, unified communications, and artificial intelligence (AI) to enable delivery of consistent, intelligent, and personalized service experiences. Using this powerful solution, HCL is delivering a next-gen experience that today’s buyers demand.

In this fact sheet, customer service experts from HCL explore the key benefits of Native Voice Channel for Dynamics 365 Customer Service.