In March 2023, Microsoft began rolling out test versions of a next-generation low/no-code solution that will change the way the world creates and uses software applications. Power Apps Copilot is a new AI-powered tool that makes it even easier to build apps.

Microsoft's Digital Contact Center Platform pulls together several components of the Microsoft technology stack, including Dynamics 365, Power Platform, Azure, Teams and Customer Voice.

The Microsoft Digital Contact Center Platform (DCCP) can elevate the customer service you deliver to a customer experience that will make your company a trusted provider and keep your clients on board.