We discuss the technologies that give the Digital Call Center Platform its punch, as well as the first of its five key capabilities: Omnichannel Engagement.
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As you learn about Workflows in Microsoft Dynamics CRM , you may encounter an issue where you find a workflow stuck in "In Progress". You can see an example of this below. Sometimes these workflows might get processed after a long delay.
Today we'll go over how to resolve this issue in an on-premise instance of Microsoft Dynamics CRM. The issue might be related to a missing or wrong value in the MSCRM_CONFIG database.
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WARNING: Always backup your databases if you are updating data in SQL directly.
If this doesn't resolve your issue, consider opening a request with PowerObjects for support.