We discuss the technologies that give the Digital Call Center Platform its punch, as well as the first of its five key capabilities: Omnichannel Engagement.
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Great news!! This week Microsoft released the Microsoft Dynamics CRM 2011 Outlook Client Troubleshooting Wizard for configuration.
The Microsoft CRM 2011 Outlook client configuration troubleshooting wizard can be used to help find the most likely solution for an error in the Configuration Wizard. The wizard also helps you to identify and fix the problem that’s preventing the computer from connecting.
The wizard is really easy to use and is for both the CRM Online and On Premise environments. The wizard contains screen shots and solutions for known configuration issues with the CRM client.
The wizard can be accessed with the following link -- http://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/outlook-troubleshooting.aspx
Here are some sample screenshots of the interface:
We are pretty excited about this here at PowerObjects. Let us know what think by commenting.