In this two-part blog series, we’ll explore the technology that is revolutionising customer service delivery in government. In our first installment, we examine the technology transformation from the perspective of back-office processes.
Alison: The energy at PowerUp has been great. All of the staff here, everyone has been so helpful. Everybody is ready to answer questions and point us in the right direction.
Britta: It's been really fun to be around people who get excited about the kind of things that I get excited about.
Freda: Just spending time casually, talking with the PowerObjects folks and networking with other clients, it's been a great experience.
Alison: I've been thrilled to find other people that have the same issues we're experiencing right now, and finding out what their solutions are for it, and it's going to be something great to take back to the office.
Britta: Seeing a live demo was really, really great. A lot of the higher-level discussions have been wonderful. Some of the most advanced and expert techs at PowerObjects are presenting on really deep content, because I am an advanced Power user and I really want to deep dive while I'm here, and I've gotten a lot of opportunities to do that.
Alison: The sessions have been great, really detailed. The one on one time I've been able to have with the PowerObjects staff and seeing what other people are doing in their implementations.
Britta: Today I was on a panel about working with partners and the person sitting next to me is from a very large enterprise, and his view and his discipline and he goes about building new processes is entirely different from mine, being from a small business, and we learned so much from each other.
Alison: Everybody is ready to answer questions and point us in the right direction, get us with an expert on the subjects we need help on, and had a great time talking with other users.