In this two-part blog series, we’ll explore the technology that is revolutionising customer service delivery in government. In our first installment, we examine the technology transformation from the perspective of back-office processes.
We’re often asked why Microsoft? After all, we are 100% focused on Microsoft Business Applications – it’s literally all we do. To provide the best answer, it might be easiest to spell it out…
Microsoft is lightyears ahead of its time in bringing modernized solutions like Artificial Intelligence, Machine Learning, and Hyper Automation to businesses. Microsoft Dynamics 365 and Power Platform do so much more than just legacy modernization – they bring your entire business into the future…NOW.
Innovation stems from a sustained commitment to research and development. Microsoft’s annual R&D spend helps to ensure their innovative technology solutions continue to set the bar for the rest of the industry.
Cloud-first was Microsoft’s mantra before the business world even considered running operations in the cloud. And their commitment remains strong for each of their cloud options – whether it’s personal or professional use - releasing new capabilities to business users multiple times a year.
Microsoft is committed to delivering world-class data security, privacy, and compliance. Cyberthreats for example, are no longer as threatening thanks to built-in automation and machine learning.
Microsoft Business Applications are so flexible that we’re able to customize to meet our clients’ needs, no matter how unique. This open technology gives partners like us the freedom to extend its functionality with accelerators and PowerPack add-ons for Dynamics 365.
Thanks to the Microsoft Dataverse, integration challenges are no more. Dynamics 365 delivers CRM and ERP, and Microsoft gets businesses closer to a single source of truth than ever before with over 400 automatic connectors (and growing), empowering us to save our client’s time, energy, and money when connecting modern technology to their existing systems.
Microsoft’s flexible licensing model allows customers to really make it their own. They can pick and choose only the workloads and templated solutions they need, making it easy to scale for the times as well as avoid growing pains all together.
Everyone uses Microsoft Office – OK, maybe not everyone, but a billion and a half people do. Familiarity matters. When you log into a top of the line business application like Dynamics 365, you feel right at home because it looks and operates just like Microsoft Word and Outlook. Power Platform is also loaded with Excel-like formulas and functionality.
As you have surely realized by now, HCL-PowerObjects trusts Microsoft. But you don’t have to take our word for it. Microsoft is trusted by 90% of Fortune 500 companies, as well as millions of small businesses around the globe. They even have a website dedicated to compliance and regulations.
The last few years have seen a dramatic and permanent shift in how we need technology to live and work. During this unpredictable time, Microsoft has been a steady force through it all. And as an award-winning Microsoft Partner, HCL-PowerObjects has been alongside them every step of the way.
Together, we can solve your business challenges. That’s why Microsoft.