Consumer demands have skyrocketed in the internet age because of ‘advancements’ like single-click purchasing and same-day delivery. As a result, evolving customer behaviors are driving rapid changes in ecommerce:
- Omnichannel is a baseline requirement
- Contactless selling is mandatory
- 24/7 customer experience and service is a primary differentiator because competition is only a click away
- A flexible and resilient supply chain is your operational backbone – without it, sustained success is simply not possible
In this webinar on demand, retail industry experts from HCLTech and Microsoft explore the role of technology in keeping pace with the ever-evolving madness. Topics include:
- The challenges of the digital era and emerging digitization trends
- Benefits and features of digitizing
- B2B and B2C implications across industries
- Planning your strategy for remaining relevant
If you’re in the ecommerce, retail or CPG space, this is a can’t-miss session!
