In this two-part blog series, we’ll explore the technology that is revolutionising customer service delivery in government. In our first installment, we examine the technology transformation from the perspective of back-office processes.
Microsoft announced its Dynamics 365 Marketing Release Wave 2 plan! In today’s post, we share 3 enhancements that have us especially intrigued.
Support for Microsoft Dynamics 365 Data Export Service ends November 2022 - learn how how HCL’s Microsoft Business Applications Practice can help.
In this blogpost, we provide two methods for renaming columns fetched from related entities when adding them into views within Microsoft Dynamics 365.
In this blog we discuss how the marketing workload of Dynamics 365 supports the four Ps: Product, Price, Promotion and Place.
We share the story of a US-based product development, marketing, and sales organization that is partnering with HCL’s Microsoft Business Applications Practice to implement Dynamics 365 IOM.
Built on the Microsoft Cloud, Microsoft's SaaS-based First-Party Voice Channel – now supported by Nuance technology – is changing the customer service landscape for the better!
HCL’s Microsoft Business Applications Practice (MBAP) has been recognized by Microsoft as winner of the MSUS Partner Award for Power Apps!