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Red Door Company

Red Door Company uses Microsoft Dynamics CRM and HCLTech’s suite of PowerPack add-ons to centralize their customer data, manage leads, automate marketing, provide mobile access to data, streamline their customer feedback process, and ensure responsive customer service.

Red Door Company

Red Door Company uses Microsoft Dynamics CRM and HCLTech’s suite of PowerPack add-ons to centralize their customer data, manage leads, automate marketing, provide mobile access to data, streamline their customer feedback process, and ensure responsive customer service.

Challenge
Red Door Company needed a solution that would provide a centralized database, allow mobile access, improve lead management, automate marketing, and capture customer feedback.
Solution
Microsoft Dynamics CRM Online, HCLTech’s PowerPack add-ons, and PowerSuccess
Key Benefits
A centralized database for all customer information and data, easy mobile access for working in the field, effective lead management, marketing automation capabilities, and a streamlined service inquiry process.

I can't tell you how much comfort it gives me personally knowing that we have true experts helping us make this work as well as it can. I don't think there's any question that HCLTech is invested in Red Door Company's success—and not just in our successful adoption of Dynamics CRM as a technology platform—but I really feel HCLTech is invested in our success as a company.

Todd Crenshaw President, Red Door Company