Improve Customer Acquisition and Retention
Achieve high-performance, omnichannel service by addressing all three key areas of success: people, process, and automation. With Dynamics 365, your team of service ambassadors will delight your customers and forge long-term relationships.
Improve User Adoption
Microsoft’s stack of applications provides a unified and intuitive platform that empowers employees to adopt the technology, enabling them to easily engage with customers and improve service levels and responsiveness.
Integrate Seamlessly with Existing Technologies
Beyond the obvious integration with tools like Outlook, Dynamics 365 Customer Service also connects seamlessly with all of our PowerPack add-ons, extensions, and accelerator tools that extend CRM capabilities and provide enhanced functionality and efficiency.
Innovate and Adapt
Dynamics 365 Customer Service allows your organization to build custom solutions – focused on Customer Service – that uniquely address your business needs while embracing the technologies of the future.