Looking for PowerObjects? Don’t worry, you’re in the right place! We’ve been part of HCL for several years, and we’ve now taken the final step in our acquisition journey: moving our website to the HCL domain. Nothing else is changing – we are still fanatically focused on Microsoft Business Applications!
Prepare your organization for success with the HCLTech Microsoft Business Applications Practice’s regularly scheduled instructor-led online courses for Dynamics 365 and Power Platform. These courses cover out-of-the-box capabilities, provide hands-on labs, and – with classes of 20 students or less – offer the unique opportunity to compare notes with other organizations. Course materials are provided for students.
These four instructor-led courses are designed to support individuals who will be setting up, administrating, and maintaining Dynamics 365 Sales, Customer Service, Field Service, Marketing, Project Operations or custom Power Apps model-driven apps for their organizations.
Dynamics 365 Customer Service can track all customer issues and record all interactions on the case record. This instructor-led course is a one-day deep dive into the default record types, processes and configuration of Customer Service for Customer Service.