Looking for PowerObjects? Don’t worry, you’re in the right place! We’ve been part of HCL for several years, and we’ve now taken the final step in our acquisition journey: moving our website to the HCL domain. Nothing else is changing – we are still fanatically focused on Microsoft Business Applications!
78% of retailers believe the integration of ecommerce and in-store experiences is business-critical.5
62% of customers expect their online purchases to be delivered in 2 days or less.2
16% is the average price increase customers are willing to pay to ensure a great buying experience.2
 

We can help you...

Engage and Get to Know Your Customers

Collect and understand your shoppers’ behaviors to strengthen promotional personalization and effectiveness, increase conversions, expand basket size, and reduce churn.

Empower Your Employees

Provide role-optimized solutions for your employees in the store, online, and in the field to increase productivity and enhance real-time, personalized service.

Deliver an Intelligent Supply Chain

Improve forecasting and optimize merchandising with a solution that provides end-to-end business processes, inventory management, and industry-leading security.

Reimagine Retail

Foster a culture of innovation by providing process improvement tools that ease communication flow, help align product development with strategic priorities, and bring products to market more efficiently.

What can a connected commerce solution do for you?

Together, Microsoft Dynamics 365 and Power Platform enable retailers to combine the best of digital and in-store solutions to seamlessly deliver personalized and differentiated customer experiences.

As one complete platform, the Microsoft Business Applications suite offers solutions for every imaginable business need. From proactive and intelligent customer service to artificial intelligence and machine learning, and from inventory tracking and in-store operations to real-time insights and predictive analytics – the Microsoft technology stack is ready to transform your retail/CPG organization.

Start transforming with…

Power Apps in Retail

Close Digital Gaps
Power Apps can automate old paper-based processes and drive your business toward a single view of customers across online and in-store operations.
Customize Efficiency
Power Apps are empowering employees and IT to create solutions quickly and easily, even if they have no prior app development experience.
Improve Customer Engagement
Power Apps can also help to create high-quality in-store experiences by putting relevant customer data in the hands of employees.

Power Apps in Retail

Close Digital Gaps

Power Apps can automate old paper-based processes and drive your business toward a single view of customers across online and in-store operations.

Improve Customer Engagement

Power Apps can also help to create high-quality in-store experiences by putting relevant customer data in the hands of employees.

Customize Efficiency

Power Apps are empowering employees and IT to create solutions quickly and easily, even if they have no prior app development experience.

Resources

WHITE PAPER

Customer Service in a Global Pandemic: Four Emerging and Influential Technology Trends

In this white paper, learn about four emerging trends as well as how to scale to meet customer needs during a very unpredictable time.
SOLUTION SPOTLIGHT

North American Consumer Electronics Retailer

When this client’s partnership with HCL started in 2016, a key challenge was integrating 15+ different systems, many of which were aging inhouse-built legacy systems. HCL deployed the Customer Service, Sales, and Field Service workloads of Microsoft Dynamics 365, as well as Power BI, Power Apps, and Azure.

Resources

  • white paper

    Customer Service in a Global Pandemic: Four Emerging and Influential Technology Trends

    In this white paper, learn about four emerging trends as well as how to scale to meet customer needs during a very unpredictable time.
  • solution spotlight

    North American Consumer Electronics Retailer

    When this client’s partnership with HCL started in 2016, a key challenge was integrating 15+ different systems, many of which were aging inhouse-built legacy systems. HCL deployed the Customer Service, Sales, and Field Service workloads of Microsoft Dynamics 365, as well as Power BI, Power Apps, and Azure.