Looking for PowerObjects? Don’t worry, you’re in the right place! We’ve been part of HCL for several years, and we’ve now taken the final step in our acquisition journey: moving our website to the HCL domain. Nothing else is changing – we are still fanatically focused on Microsoft Business Applications!
The Retail/CPG industry has been in a state of constant change since the dawn of the internet and ecommerce. Online shopping is now the norm, leaving brick-and-mortar businesses scrambling to remain relevant. Not surprisingly, technology is the lynchpin of sustained success in this ever-evolving sector.
With that in mind, NOW is the time to embrace digital transformation, and HCLTech's Microsoft Business Applications Practice is here to help. With a global team of Retail/CPG experts proficient in the entire Microsoft technology stack, we can help bring your retail visions to life.
78% of retailers believe the integration of ecommerce and in-store experiences is business-critical.5
62% of customers expect their online purchases to be delivered in 2 days or less.2
16% is the average price increase customers are willing to pay to ensure a great buying experience.2
We can help you...
Engage and Get to Know Your Customers
Collect and understand your shoppers’ behaviors to strengthen promotional personalization and effectiveness, increase conversions, expand basket size, and reduce churn.
Empower Your Employees
Provide role-optimized solutions for your employees in the store, online, and in the field to increase productivity and enhance real-time, personalized service.
Deliver an Intelligent Supply Chain
Improve forecasting and optimize merchandising with a solution that provides end-to-end business processes, inventory management, and industry-leading security.
Reimagine Retail
Foster a culture of innovation by providing process improvement tools that ease communication flow, help align product development with strategic priorities, and bring products to market more efficiently.
What can a connected commerce solution do for you?
Microsoft solutions and intelligent platform enable retailers to combine the best of digital and in-store to deliver personal, seamless, and differentiated customer experiences by empowering people and capturing insights to drive growth.
As one complete platform, Microsoft Business Applications, including Power Platform and Dynamics 365, contain solutions for every business need. From proactive and intelligent customer service, to artificial intelligence and machine learning, to store operations, to predictive analytics, to inventory tracking – the Microsoft Business Applications stack is ready to transform your retail and CPG organization.
We are excited to have partnered with PowerObjects to implement Dynamics 365. PowerObjects has quickly understood our business and is providing confident guidance to achieve our objectives.
Leading Skincare Brand and Raving Fan of PowerObjects
What can a connected commerce solution do for you?
Together, Microsoft Dynamics 365 and Power Platform enable retailers to combine the best of digital and in-store solutions to seamlessly deliver personalized and differentiated customer experiences.
As one complete platform, the Microsoft Business Applications suite offers solutions for every imaginable business need. From proactive and intelligent customer service to artificial intelligence and machine learning, and from inventory tracking and in-store operations to real-time insights and predictive analytics – the Microsoft technology stack is ready to transform your retail/CPG organization.
Our partnership with HCLTech's Microsoft Business Applications Practice was instrumental in terms of our overall success with Dynamics 365 as well as how quickly we were able to realize a return on our investment in Microsoft technology.
Enterprise Services Director, Global Retailer
Power Apps in Retail
Close Digital Gaps
Power Apps can automate old paper-based processes and drive your business toward a single view of customers across online and in-store operations.
Customize Efficiency
Power Apps are empowering employees and IT to create solutions quickly and easily, even if they have no prior app development experience.
Improve Customer Engagement
Power Apps can also help to create high-quality in-store experiences by putting relevant customer data in the hands of employees.
When this client’s partnership with HCLTech started in 2016, a key challenge was integrating 15+ different systems, many of which were aging inhouse-built legacy systems. HCLTech deployed the Customer Service, Sales, and Field Service workloads of Microsoft Dynamics 365, as well as Power BI, Power Apps, and Azure.
When this client’s partnership with HCL started in 2016, a key challenge was integrating 15+ different systems, many of which were aging inhouse-built legacy systems. HCL deployed the Customer Service, Sales, and Field Service workloads of Microsoft Dynamics 365, as well as Power BI, Power Apps, and Azure.