Looking for PowerObjects? Don’t worry, you’re in the right place! We’ve been part of HCL for several years, and we’ve now taken the final step in our acquisition journey: moving our website to the HCL domain. Nothing else is changing – we are still fanatically focused on Microsoft Business Applications!

Our Proven Process

The HCLTech Microsoft Business Applications Practice’s Proven Process is our primary delivery methodology for all technology solutions in the Microsoft stack. Its five phases have been honed and refined through experience to provide the framework for successful implementations and beyond.

EVALUATION PROCESS

To empower customer service agents to be more efficient and productive

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To ensure customers experience high-quality and effective interactions

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To automate and streamline predictable and repeatable inquiries

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To enable organizations to engage customers across different channels

EVALUATION PROCESS

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PLAN FOR SUCCESS

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DESIGN, BUILD, AND VALIDATE

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TRAIN AND DEPLOY

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LIFECYCLE

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Our support hours are from 8am to 5pm in every time zone, plus 24/7 on-call support for emergencies.

  • PowerSuccess

    PowerSuccess from PowerObjects is a unique service-as-a-subscription program for small, medium, and corporate-sized organizations that gives you access to a dedicated PowerSuccess engineer who acts as your single point of contact for all your Dynamics 365 needs. Your PowerSuccess engineer is backed by a Product Team of four additional engineers to support your Business Application deployments.

    Dedicated Support Engineer

    PowerObjects’ Dedicated Support Engineer (DSE) offering gives organizations a single point of contact for all support inquires. Your DSE will drive both proactive and reactive engagements to help anticipate and address issues before they have an impact. If your organization has support needs exceeding 100 hours a year or if you have a complex deployment and need to streamline your support engagement, reach out to us to see if a DSE is right for you.

    Application Support Management

    PowerObjects’ Application Support Management (ASM) offering is for large enterprise organizations with complex Dynamics 365 deployments needing an IT support team that completely understands the intricacies of each unique deployment and can build on that knowledge to continually enhance the system. Working with a dedicated ASM team provides a wealth of benefits to your organization for managing the lifecycle of your systems.

  • Pay-as-you-Go Support

    PowerObjects’ Pay-as-You-Go support offering can be leveraged by organizations of all sizes. With billable increments at your standard rate, you have access to responsive and knowledgeable support, when and where you need it most, to maximize the benefits of your system throughout the lifecycle of your Dynamics 365 implementation.

    PowerCare

    PowerCare is a one-stop customer communications hub for PowerObjects customers seeking support. Customers who have a support agreement with PowerObjects have access to the PowerCare portal to view open support requests and manage PowerPack subscriptions. It’s a great go-to resource to get support from PowerObjects.

    PowerPack

    While our PowerPack add-on solutions are designed to be DIY, we know questions may come up and the need for technical support might arise. With that in mind, the PowerPack Pros are here to answer your questions and troubleshoot any issues you may experience. Learn more about our different PowerPack Pro support options.

  • PowerSuccess

    PowerSuccess from PowerObjects is a unique service-as-a-subscription program for small, medium, and corporate-sized organizations that gives you access to a dedicated PowerSuccess engineer who acts as your single point of contact for all your Dynamics 365 needs. Your PowerSuccess engineer is backed by a Product Team of four additional engineers to support your Business Application deployments.

  • Dedicated Support Engineer

    PowerObjects’ Dedicated Support Engineer (DSE) offering gives organizations a single point of contact for all support inquires. Your DSE will drive both proactive and reactive engagements to help anticipate and address issues before they have an impact. If your organization has support needs exceeding 100 hours a year or if you have a complex deployment and need to streamline your support engagement, reach out to us to see if a DSE is right for you.

  • Application Support Management

    PowerObjects’ Application Support Management (ASM) offering is for large enterprise organizations with complex Dynamics 365 deployments needing an IT support team that completely understands the intricacies of each unique deployment and can build on that knowledge to continually enhance the system. Working with a dedicated ASM team provides a wealth of benefits to your organization for managing the lifecycle of your systems.

  • Pay-as-you-Go Support

    PowerObjects’ Pay-as-You-Go support offering can be leveraged by organizations of all sizes. With billable increments at your standard rate, you have access to responsive and knowledgeable support, when and where you need it most, to maximize the benefits of your system throughout the lifecycle of your Dynamics 365 implementation.

  • PowerCare

    PowerCare is a one-stop customer communications hub for PowerObjects customers seeking support. Customers who have a support agreement with PowerObjects have access to the PowerCare portal to view open support requests and manage PowerPack subscriptions. It’s a great go-to resource to get support from PowerObjects.

  • PowerPack

    While our PowerPack add-on solutions are designed to be DIY, we know questions may come up and the need for technical support might arise. With that in mind, the PowerPack Pros are here to answer your questions and troubleshoot any issues you may experience. Learn more about our different PowerPack Pro support options.

  • PowerSuccess

    PowerSuccess is our most popular support option. This unique service-as-a-subscription program for small, medium, and enterprise organizations gives you access to a dedicated PowerSuccess engineer who acts as the single point of contact for all your Dynamics 365 needs. Your PowerSuccess engineer is backed by a Product Team of four additional engineers to support your Business Application deployments.

    Dedicated Support Engineer

    Our Dedicated Support Engineer (DSE) offering gives organizations a single point of contact for all support inquires. Your DSE will drive both proactive and reactive engagements to help anticipate and address issues before they have an impact. If your business has support needs exceeding 100 hours a year, or if you have a complex deployment and need to streamline your support engagement, DSE is likely the best option for you.

    Application Support Management

    Our Application Support Management (ASM) offering is for large enterprise organizations with complex Dynamics 365 deployments needing an IT support team that is familiar with the intricacies of your uniquely customized system. Your dedicated ASM team builds on that knowledge and familiarity to continually enhance your solution throughout its lifecycle.

  • Pay-as-you-Go Support

    Our Pay-as-You-Go support offering can be leveraged by organizations of all sizes. With billable increments at your standard rate, you have access to responsive and knowledgeable support when and where you need it most to maximize the benefits of your system throughout the lifecycle of your Microsoft product investment.

    PowerCare

    PowerCare is a one-stop customer communications hub for customers seeking support. Subscribers to any of our Lifecycle Support Programs have access to the PowerCare portal, where you view open support requests and manage your PowerPack subscriptions. PowerCare is a great go-to resource to get support from HCLTech's Microsoft Business Applications Practice.

    PowerPack

    While our PowerPack add-on solutions are designed to be DIY, the need for technical support may still arise. With that in mind, the PowerPack Pros are here to answer your questions and troubleshoot any issues you may experience. Click below to learn more about our different PowerPack Pro support options.

  • PowerSuccess

    PowerSuccess from PowerObjects is a unique service-as-a-subscription program for small, medium, and corporate-sized organizations that gives you access to a dedicated PowerSuccess engineer who acts as your single point of contact for all your Dynamics 365 needs. Your PowerSuccess engineer is backed by a Product Team of four additional engineers to support your Business Application deployments.

  • Dedicated Support Engineer

    PowerObjects’ Dedicated Support Engineer (DSE) offering gives organizations a single point of contact for all support inquires. Your DSE will drive both proactive and reactive engagements to help anticipate and address issues before they have an impact. If your organization has support needs exceeding 100 hours a year or if you have a complex deployment and need to streamline your support engagement, reach out to us to see if a DSE is right for you.

  • Application Support Management

    PowerObjects’ Application Support Management (ASM) offering is for large enterprise organizations with complex Dynamics 365 deployments needing an IT support team that completely understands the intricacies of each unique deployment and can build on that knowledge to continually enhance the system. Working with a dedicated ASM team provides a wealth of benefits to your organization for managing the lifecycle of your systems.

  • Pay-as-you-Go Support

    PowerObjects’ Pay-as-You-Go support offering can be leveraged by organizations of all sizes. With billable increments at your standard rate, you have access to responsive and knowledgeable support, when and where you need it most, to maximize the benefits of your system throughout the lifecycle of your Dynamics 365 implementation.

  • PowerCare

    PowerCare is a one-stop customer communications hub for PowerObjects customers seeking support. Customers who have a support agreement with PowerObjects have access to the PowerCare portal to view open support requests and manage PowerPack subscriptions. It’s a great go-to resource to get support from PowerObjects.

  • PowerPack

    While our PowerPack add-on solutions are designed to be DIY, we know questions may come up and the need for technical support might arise. With that in mind, the PowerPack Pros are here to answer your questions and troubleshoot any issues you may experience. Learn more about our different PowerPack Pro support options.