Looking for PowerObjects? Don’t worry, you’re in the right place! We’ve been part of HCL for several years, and we’ve now taken the final step in our acquisition journey: moving our website to the HCL domain. Nothing else is changing – we are still fanatically focused on Microsoft Business Applications!
Pay-as-you-Go Support for Microsoft Business Applications
Global support for the Microsoft ecosystem
HCLTech offers several distinct support programs, each tailored to align with a specific demographic that will find maximum benefits throughout the lifecycle of a Power Platform and Dynamics 365 implementation. Our Pay-as-you-Go program is ideally suited for organizations needing only periodic support and wanting to pay for it on a standard time-and-materials basis.
Standard Pay-as-you-Go Support for small organizations
Billed in 15-minute increments based on time and materials consumed, our Standard Pay-as-you-Go support option for SMBs is optimized for businesses to use as little or as much support as they need on a first come, first served basis.
*Support engineers address incoming cases in order received from 8am to 6pm Central time
Enterprise Pay-as-you-Go Support for large organizations
Billed in 15-minute increments based on time and materials consumed, our Enterprise Pay-as-you-Go support option is for larger organizations that, throughout the year, need periodic IT support for their implementation.
*Includes Predefined SLAs and 24/7 Coverage
BILLED IN 15-MINUTE INCREMENTS
BREAK / FIX TICKETS
Scheduling Updates / Upgrades
Taking Backups of Dynamics 365 Data
NON-BREAK / FIX TICKETS
CRM Customization / Workflows / JS / Plugins
Small Training / Design Questions
Reports / SRS / SSIS
Online / On-premises / Hosted
No Minimum Number of Hours per Month or per Year
Ticket SLA Based on Priority
Our support engineer is wonderful to work with! He understands the issues quickly, knows what probing questions are needed to assure we’re on the same page, completes quality work quickly and communicates effectively. Thank you!
– HCLTech Raving Fan
Ready to get started?
Need help finding an option that best fits your organizational support needs? Reach out to our dedicated support team to find a package that works best for you.