If you're considering a switch from Salesforce to Microsoft, you probably have some questions. For instance, what should you consider from a business planning perspective to ensure your transition is as hassle free as possible?
Is your business consistently delivering the kind of responsive and personalized customer experience today’s buyers demand? If the answer is no, don’t worry – you’re not alone. Most businesses struggle to keep pace with skyrocketing customer expectations.
Fortunately, there’s a solution: Microsoft Dynamics 365 Customer Service and Azure Communication Services. In this webinar, Customer Care experts from HCL-PowerObjects and Microsoft explore five critical ways in which the Microsoft technology stack is helping businesses deliver next-generation customer experiences that:
As the world shifts to a new customer service paradigm, don’t let your business get left behind.