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HCL-PowerObjects Now Offers Multiple Support Models For Business Central

Post Author: Joe D365 |

As you may know, HCL-PowerObjects offers many different support options for businesses using Dynamics 365, Power Platform, and Microsoft Business Applications. In fact, we have the largest support desk in the channel – outside of Microsoft, of course.

We’re excited to announce the launch of our latest support program – for the first time, we are offering time-and-materials support for Dynamics 365 Business Central. And to make it even easier and more flexible for your business, there are no minimums! So, whatever you might need – big or small – we can help without any long-term commitment. Examples of projects that are perfect for this time-and-materials program include:

  • Building a custom report
  • Customizing your system
  • Configuring a new workflow or form
  • Fixing a bug

… and so much more! Plus, new customers selecting our time-and-materials support option for Business Central will receive five hours of complimentary support. Please reach out to learn more. 

Of course, many businesses need ongoing support. If your organization runs Dynamics 365 Business Central and you need more than just occasional project-specific help, you will love our PowerSuccess for Business Central support option.

PowerSuccess for Business Central from HCL-PowerObjects is our unique service-as-a-subscription program for small, medium, and corporate-sized organizations that gives you access to a dedicated PowerSuccess Support Engineer who acts as your single point of contact for all your Business Central needs. Your PowerSuccess Support Engineer is also backed by an additional product team to support your unique business requirements, processes, and goals.

Here’s why so many businesses rely on PowerSuccess: most organizations running Dynamics 365 Business Central are tapping into only a fraction of the available functionality. Business Central is an incredibly robust tool that can do much more for your business than you probably realize.

With PowerSuccess for Business Central, HCL-PowerObjects will work with you to ensure your organization is optimizing all the system capabilities Business Central offers. We’ll ensure all roles and processes are configured correctly and that all of your existing solutions are seamlessly connected. All for a flat monthly fee – meaning there are never any budget surprises!

We will provide you with whatever you need to get your D365 Business Central environment exactly where you want it to be. If you have a laundry list of things you know that Business Central can do but you do not have the time or the know-how, this is the option for you.

And perhaps even more importantly, if you’re still relying on tools outside of Business Central to accomplish tasks, workflows, or objectives that can be handled within the Business Central solution, your PowerSuccess Engineer will identify it and help you seamlessly bring it into the Business Central fold.You will be amazed at what you can accomplish with a team of deeply experienced experts in your corner!

We routinely help our PowerSuccess for Business Central customers with tasks like:

  • Creating custom security groups for users
  • Creating custom reports and tweaking existing reports
  • Modifying screens (cards, lists, views, etc.)
  • Break/fix support
  • Implementing new modules – if you want to take advantage of the fixed assets/depreciation or inventory modules, for example, but have been too intimidated to try, we want to help.

Contact us today for more information. There’s a reason we’re an award-winning Microsoft partner!

By Joe D365
Joe D365 is a Microsoft Dynamics 365 superhero who runs on pure Dynamics adrenaline. As the face of PowerObjects, Joe D365’s mission is to reveal innovative ways to use Dynamics 365 and bring the application to more businesses and organizations around the world.

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