We discuss the technologies that give the Digital Call Center Platform its punch, as well as the first of its five key capabilities: Omnichannel Engagement.
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One of the frequently asked questions we get asked related to email templates is how to include images or graphics or attachments in crm 4 email templates. Well, the short answer is that you can't include attachments in email templates, BUT, you can still create very nice and professional looking templates by using image links.
In fact, by using image links your emails will be much smaller then embedding the images right in the emails, thus saving crm database space, and email resources.
Here's a short blog creating email newsletter containing graphics and images and nice formatting.
You can use any web site editor – FrontPage, Dream Weaver, etc.
If your company does not have an easily maintainable public facing site, use one of the many free services that allow you to create a public facing site – for example Microsoft Office Live offers free hosting of public facing sites and they have a good online editor.
That's it – you can now email blast your newsletter. You can now use crm email template with very nicely formatted newsletters. This process may appear a bit cumbersome, but after you create a couple newsletters you will notice it is not bad at all.