Starting June 1, 2021, we will begin charging a $20 monthly base fee per PowerPack add-on used in your organization. This new charge, which is in addition to your regular user-based charge, will enable HCL-PowerObjects to continue innovating new and exciting ways to enhance your Dynamics 365 experience.
Have you ever sent an email from CRM and wondered whether the recipient ever opened the email and whether or not they clicked on the links within that email? Well, wonder no more! With our CRM email tracking add-on, PowerEmail, you can now track whether or not emails were opened, and which URLs were clicked on within that email, all, of course, from within CRM!
Price is per user, per month. All enabled users are automatically counted – this includes read-only users, admin-only users, and service accounts.
ADFS forms based authentication
Any Online or on-premise implementation of:
CRM 2016 / Dynamics 365
Attention: Starting June 1, 2021, we will begin charging a $20 monthly base fee per PowerPack add-on used in your organization. This new charge, which is in addition to your regular user-based charge, will enable HCL-PowerObjects to continue innovating new and exciting ways to enhance your Dynamics 365 experience.
The first step in getting started with any managed solution in Microsoft Dynamics CRM is to import the solution under the Solution section of CRM. To navigate to this section, you would simply go to Settings > Solutions > Select the Import button from the ribbon. This will prompt a dialog box that will walk you through the import process, which is shown below.
Once the import has completed, double-click on the PowerPack solution you just imported from the solutions list in CRM. This will open the configuration screen of the PowerPack solution, where you can select if you'd like to register for a 30-day free trial or subscribe to the add-on.
Under the “General” section fill-in the required information, including your communication preferences, once you have completed the form select the “Submit” button which is located under the “Profile” tab of the form.
In order to successfully register and use a PowerPack Solution you will need to agree to the terms of our License Agreement, Terms of Service and our Privacy Policy. Please note, declining the terms of use will stop all PowerPack functionality.
Learn more about our updated Terms of Use.
Some PowerPacks require connections back to your CRM environment to process data from our cloud. If your PowerPack requires this connection, you’ll see fields for service user username and password. If that is the case, please input credentials of a user that has, at minimum, the Powerxxx Service User security role assigned. This security role includes the minimum level of access this user needs, in order for the add-on to function properly.
Note: This user cannot have two-factor, or multi-factor, authentication turned on.
For information on using the solution please refer to the corresponding user guide.
All of the add-ons are constantly being enhanced with awesome new features, so it's always a good idea for users to make sure their PowerPack add-on are up-to-date.
Updating an add-on is quick and easy! Simply follow these 5 steps:
PowerEmail Changelog
PowerEmail
Have you ever sent an email from CRM, and wondered whether the recipient ever opened the email and whether they clicked on links within that email? Well, wonder no more! With PowerEmail, you can now track whether emails were opened, and which URLs were clicked on within that email, all, of course, within CRM!
Change log
Version: 5.0.12.0
Date: 2/9/2024
-Fixed issue where emails were not being tracked.
= = = = = = = = = =
Version: 5.0.11.0
Date: 9/15/2022
-Fixed issue where emails sent in bulk were not being tracked
= = = = = = = = = =
Version: 5.0.10.0
Date: 8/12/2022
-Fixed issue where email recipients were not receiving emails when email was sent to only one contact
= = = = = = = = = =
Version: 5.0.9.0
Date: 4/7/2022
- Upgraded the SDK and the .Net Framework to 4.6.2.
- Removed the welcome screen.
= = = = = = = = = =
Version: 5.0.7.0
Date: 9/23/2021
-Updated the trace log messages. Fixed the trace log error "no to value was referenced."
= = = = = = = = = =
Version: 5.0.6.0
Date: 6/7/2021
-Updated code for detecting record count in "to" field of email.
= = = = = = = = = =
Version: 5.0.5.0
Date: 5/6/2021
-Fixed issue where user would receive a pop up message on every workflow when opening email properties in the email step for workflows.
= = = = = = = = = =
Version: 5.0.2.0
Date: 12/7/2020
-Added servertoserver authentication
= = = = = = = = = =
Version: 4.0.0.0
Date: 11/23/2020
-Contains deprecated code changes
= = = = = = = = = =
Version: 3.4.0.0
Date: 2/11/2020
-Updated PowerEmail model driven app with link to Customer Ideas Forum (User Voice).
= = = = = = = = = =
Version: 3.2.0.0
Date: 12/25/2019
-Model-Driven App included in V9 solution. This will make it easier to use PowerEmail in the UCI. With this app, you will no longer need to add PowerPack components to the sitemap, as the PowerPacks will come with built in UCI navigation
= = = = = = = = = =
Version: 3.1.10.90 & 3.1.10.2016
Date: 9.30.2019
-Fixed issue where from field in Email form was being overwritten with User and Team (should be User and Queue)
= = = = = = = = = =
Version: 3.1.9.90 & 3.1.9.2016
Date: 7/23/2019
-Added support tab in PowerEmail configuration page (PowerEmail solution/Configuration/Support), which allows users to open a ticket directly from the solution and reduces the time it takes for PowerPack pros to troubleshoot issues
= = = = = = = = = =
Version: 3.1.8.2016
Date: 03/11/2019
- Fixed bug where Queue is taken out of 'From' Option Set
= = = = = = = = = =
Version: 3.1.7.2016 & 3.1.5.2015
Date: 02/15/2019
- Fixed an issue with hyperlinks and Email Templates (2015 solution)
- Release of 2015-specific solution
- Code clean-up and streamlining
= = = = = = = = = =
Version: 3.1.6.2016
Date: 01/15/2019
- Fixed an issue with hyperlinks and Email Templates.
= = = = = = = = = =
Version: 3.1.5.2016 & 3.1.5.2013
Date: 12/21/2018
- PowerEmail can now be sent and tracked when referencing a custom entity
- Updates to error messaging
= = = = = = = = = =
Version: 3.1.4.2016 & 3.1.4.2013
Date: 12/11/2018
- Bug fix where Emails would fail on "Save" while there was no "To:" reference.
= = = = = = = = = =
Version: 3.1.2.2016 & 3.1.2.2013
Date: 09/11/2018
- Forcing the user to complete the setup before activating PowerEmail
- Updated to support TLS 1.2
= = = = = = = = = =
Version: 3.1.2.2016 & 3.1.2.2013
Date: 09/11/2018
- Forcing the user to complete the setup before activating PowerEmail
- Updated to support TLS 1.2
= = = = = = = = = =
Version: 3.1.0.2016 & 3.1.0.2013
Date: 05/25/2018
- Registration screen update, to collect communication preferences and Accept Terms & Conditions (for GDPR compliance)
= = = = = = = = = =
Version: 3.0.11.2016
Date: 04/18/2018
- Small bug fix, related to importing the solution
= = = = = = = = = =
Version: 3.0.10.2016
Date: 03/6/2018
- Plugin enhancement to improve add-on performance
= = = = = = = = = =
Version: 3.0.7.2016
Date: 12/14/2017
- Small code improvements to enhance solution performance
= = = = = = = = = =
Version: 3.0.5.2016
Date: 3/13/2017
- Resolved web resource error when creating email through workflow
- Removed "from" attribute from the solution, so "From" field is not locked when creating email through a workflow
= = = = = = = = = =
Version: 3.0.4.2016
Date: 3/13/2017
- Resolved error on email message form
- Enhanced to display User, Team or Queue on email form in workflow
- Updated to resolve a web resource error when loading the email form through the workflow editor
= = = = = = = = = =
Version: 3.0.2.2016
Date: 12/08/2016
- Enhanced to add Set Default image
- Enhanced to add Move Images to transfer images to new Azure cloud after changed
- Small fix to URL encoding of the unsubscribe link for bulk emails
= = = = = = = = = =
Version: 3.0.2.2013
Date: 12/08/2016
- Enhanced to add Set Default image
- Enhanced to add Move Images to transfer images to new Azure cloud after changed
- Small fix to URL encoding of the unsubscribe link for bulk emails
= = = = = = = = = =
Version: 3.0.1.2013
Date: 5/25/2016
- Enhanced storage for tracking image
- Enhanced to allow tracking image to be moved to another Azure cloud
= = = = = = = = = =
Version: 2.2.1.2013
Date: 1/21/2016
- Small fix to eliminate error when email subject exceeds 100 characters
= = = = = = = = = =
Version: 2.2.0.2013
Date: 11/01/2015
- Enhancement with storing sent/clicked dates in new subgrid to maintain the sent on, first, and last opened dates
= = = = = = = = = =
Version: 1.3.0.2013
Date: 02/09/2015
- Now supports Azure; users can define which cloud they would like to use as a service provider
= = = = = = = = = =
Version: 1.2.2.2013
Date: 10/02/2014
- Small bug fix with security roles
= = = = = = = = = =
Version: 1.2.1.2013
Date: 09/22/2014
- Small bug fix for tokens added to CRM email templates changing the formating of emails
= = = = = = = = = =
Version: 1.2.0.2013
Date: 8/25/2014
- Added open tracking to the staging service
= = = = = = = = = =
Version: 1.1.2.2013
Date: 5/28/2014
- Small fix related to image uploader
= = = = = = = = = =
Version: 1.1.1.2013
Date: 5/20/2014
- Remove PowerEmail Image Uploader from PowerEmail tab, and placed in the solution
- Added a PowerEmail Opens area under the PowerPack tab
= = = = = = = = = =
Version: 1.0.1.2013
Date: 5/16/2014
- Initial release of 2013 version of PowerEmail
= = = = = = = = = =
Version: 2.1.4.2011
Date: 2/28/2014
- Bug fix related to CRM2013
= = = = = = = = = =
Version: 2.1.2.2011
Date: 10/04/2013
- Bug fix
= = = = = = = = = =
Version: 2.1.0.2011
Date: 10/04/2013
- Updated to be CRM 2013 compatible
= = = = = = = = = =
Version: 1.4.0.3
Date: 3/11/2013
- If you had PowerWebTraffic and PowerEmail installed, you could not put the URL to a PowerWebForm in your emails - FIXED
= = = = = = = = = =
Version: 1.4.0.1
Date: 1/28/2013
- Bug fix
= = = = = = = = = =
Version: 1.3.2.3
Date: 10/8/2012
- Updated unsubscribe link to be put on emails that are sent through campaign activities
= = = = = = = = = =
Version: 1.3.2.2
Date: 8/22/2012
- Updated configuration screen
= = = = = = = = = =
Version: 1.3.2.0
Date: 8/10/2012
- Removed the "click here to unsubscribe" option from individual emails that are sent from CRM
= = = = = = = = = =