In this webinar, our experts showcase a variety of demo use cases of how different components of the...
What is Problem Steps Recorder and why would you want to use it? PSR is a useful tool which allows you to capture every step of a process. As an example of its utility: if you get a repeated error message, you can start PSR and then record each step while you recreate the error.
All monitors will be displayed by default. To display only one monitor, you need to disconnect the other monitors through your display settings prior to starting a Recording.
6. Review recorded steps. Click on an image to expand it to full size
7. Save the document, then share it with a colleague or attach it to a support ticket
At the end of the day using this tool will help you tell the story of an error you are running into, or the process you want someone to follow click for click! This is super helpful for Support teams or IT errors. Head on over to our Support page for even more great information!