In this two-part blog series, we’ll explore the technology that is revolutionising customer service delivery in government. In our first installment, we examine the technology transformation from the perspective of back-office processes.
With a new year on the horizon, field service organizations are looking to put the pieces in place for a truly connected field service solution. There are lots of new tech options and buzzwords swirling the industry, but questions remain about how these pieces fit together to make a true digital strategy for your company.
Join field service experts from HCL-PowerObjects as they answer the most common questions related to a connected field service solution, from technician mobility basics to powerful technology like AI and bots, as well as mixed reality devices.