If you're considering a switch from Salesforce to Microsoft, you probably have some questions. For instance, what should you consider from a business planning perspective to ensure your transition is as hassle free as possible?
The Utilities industry has faced aging infrastructure and rising customer expectations for years. However, most Utilities – whether electric, gas, or water – have not modernized and are thus dealing with outdated solutions, leading to disconnected data, costly processes, and dissatisfied customers. Modern, connected systems like Dynamics 365 Field Service and the Microsoft Power Platform can improve your field service efficiencies and save costs. Watch this video to learn more!